As they have done for several years now, the Nielsen Norman Group (NN/g) released in January their pick for the 10 best Intranet sites of this year.
Several findings are interesting:
- The only Canadian company that made the list was WorkSafeBC, the Worker's Compensation Board of British Columbia. They had three months to improve their site and chose to use SharePoint 2010. That brings us to our next point.
- 70% of the winners are using SharePoint
- 80% of the winners used outside consultants to help with the project. These consultants helped with tasks such as:
- Usability Research,
- Project Management and
- Although WorkSafeBC made their improvements really fast, the average time to create one of these winning sites is 27 months or about 2.3 years.
- Many of the winners are using SharePoint to facilitate document creation and management. This is probably due to the fact that the product integrates very easily with Microsoft Office.
- A great factor in the success of the project involves educating the employees about Team collaboration. As we have always maintained, a team can create the greatest site, but if no one knows it is there or they don't know how to use it, the project will have a limited success.
A lot more can be learned reading the full report for this year. You may start at: http://www.nngroup.com/articles/intranet-design/