And by fittest, we mean the smartest, most seamless and frictionless software and programming. The era of the internet is here to stay.
What Happened to E-Commerce This Year
If there’s one thing we can all agree on, is that we’re living in different times than just a short year ago. No one could have prepared businesses and their audiences for the at-home, internet fuelled days ahead.
What happened to many businesses over the course of the pandemic has become a warning sign for anyone who has prepared or stayed afloat, and a cash cow for those who prepared early. You can have the best product and the smartest team, but without the proper digital tools and smooth connections, a business can sink in a matter of months.
Household names such as J. Crew, JCPenney, Pier 1 Imports, Brooks Brothers, Muji, Lord and Taylor, Mountain Co., Le Château, David’s Tea, and many other giants have now filed for bankruptcy, either tethering on the edge of collapse or falling over it. It's absolutely safe to say that these brands, while iconic, weren’t known for their online presence, easy software, great API’s or even properly working applications. In contrast, Amazon, Nintendo, Wayfair, Zoom, and Netflix, to name a few, are booming.
Now, not all these flops and wins can be compared, because they range in product, size, and publicity. But taking a closer look, one thing is certain. Those businesses who were agile and internet-friendly surpassed their wildest dreams, while those relying on brick-and-mortar sales alone have felt the pandemic that much more strongly.
A company’s survival for the foreseeable future is about agility and ease of use just as much as it is about service and products.
Good software and digitization are the leaders for a physically divided world.
With things looking like they’re staying in the same place at least for a while, waiting out the pandemic isn’t an option. Ideally, a well-designed website, well-oiled applications with seamlessly designed API’s would be the standard, often they're the forgotten, quickly patchworked pieces barely heaving to get the product visible online. What’s needed is a smart, intelligent internet strategy that makes the customer experience as simple as possible.
One of the greatest gifts you can give yourself and your clients as a business owner is a frictionless way of buying, interacting, connecting, and exploring your site, app, or product. The less someone has to think, and the less work they have to do to get to where you want, the more successful your company and product will be. Rakuten Intelligence reported that all online commerce shot up over the year, with a special spike in grocery commerce.
Times like these are scary, but they can be a refreshing challenge that helps propel your business to the top of the competition. Often, in times of commercial troubles, companies start looking to cut costs and hunker down to weather the storm; the opposite of what you’re supposed to do. This is the perfect opportunity for savvy business owners to get ahead of their competitors quickly and with little distraction. You’re here, so we know you’re one of the smart ones looking to take the proverbial opportunity bull by the horns.
What are some things you can start thinking about?
We’re here to help. The Konverge motto, People First, Tech Second, applies to everything we create. With over 26 years in business, we know our stuff, and rest assured, we’ll help you get your product or service into the digital world and out of the COVID slump.
If You Have Nothing in Place Now:
If you don’t have anything at all, we can build it for you. We can connect whatever technology you have to make your dream work. We’ll collaborate with you and your team to create your perfect version of a product and work tirelessly to build it as quickly as possible.
Our custom software services range from technology consulting, business analysis, QA, application maintenance, and solution integration. Konverge also offers UI and UX design services, product envisioning, road-mapping, and support.
You Have Software In Place, But It Doesn’t All Fit:
We’re here for you and so is our API development and integration services. It’s here that you take all the pieces of programs, software, and sites and make them talk to each other and your customer. Our API development and API integration services are tested and we’ve worked with over 275 companies to prove our point.
Konverge’s team of experts includes Quality Assurance Analysts, Business Analysts, Project Managers, and developers that will build on your existing products, services, and data, adding more value to your company. Konverge’s specialization includes creating enterprise solutions through technologies such as ASP.NET Core (supporting REST), WCF: XML-RPC, and SOAP. The development team also applies Swagger for proper documentation, and JMeter and PostMan for thorough testing.
Have a chat with us today and request a consultation. We’d love to discuss your digitization strategy today.