We believe that software development and delivery should be centralized on the customer's needs. Before starting the software development process, we go through a detailed user requirement and project architecture discovery process. Each step and requirement is thoroughly analyzed. The best possible solution is discussed and documented with full disclosure to the client. 100% transparency at each step is our priority. We regularly update and involve our clients in the software development process. We want to collaborate with you to identify the best solution for your unique application. The outcome is an easy-to-use application solution that boosts your productivity and the company’s profitability.
Our development process focuses on understanding what your business needs and how Konverge can solve your problem with custom software.
In this stage, our business analysts sit down with our clients to determine their business requirements.
All functional and technical specs are prepared and assessed to ensure the success of every goal and that we are the right partners for them. This involves an in-depth analysis of the project to guarantee its completion.
During this stage, the Konverge team and the client work together to understand the needs of the project.
The scope of the development is determined, customer insights and the latest trends are acquired, and necessary features are identified.
Based on the evaluation and goals of your business, Konverge will work with you to determine your project’s framework. An estimated budget is prepared by the project manager, followed by a proposal, and a statement of work (SoW) that the client needs to review and approve. Our business analysts prepare a software requirements document that covers the essential aspects of your software, from external interfaces to algorithms.
The Konverge team first develops a software prototype. It simulates a few elements of the final custom software product.
We work with our clients to ensure that the basic requirements are identified, the user interface is optimal, and that the end-users provide valuable feedback on potential upgrades or adjustments.
In the next stage of the development process, the software design is finalized, and the code and database are applied. Konverge aims to bring your vision to fruition. Agile software development allows our development team and project managers to welcome change requirements, increased team collaboration and productivity, and achieve client satisfaction and fast product delivery.
Konverge’s software prototypes are built purely for testing.
Our Quality Assurance Analysts identify test requirements and report potential issues to ensure that the project has a favorable outcome. They ensure that project executions comply with corporate and industry standards and establish quality management methodologies and processes. Constant communication between clients and the development team is crucial to the development process. It secures the success of every sprint in every project.
The agile mindset allows Konverge to release the software/app in iterations called sprints.
As your software is being developed, necessary changes are applied to ensure a progressive outcome for the entire project.
The majority of software development companies deliver what’s required of them, but do not go beyond the deployment stage. Konverge recognizes the importance of proper implementation when it comes to custom software and we’re here to support you even after your software’s release.
Your new custom software is unlike any other software on the market.
A Konverge plan includes support and maintenance from our team of experts. This is the final stage of our development approach. We want to ensure that your software meets your business goals and requirements.
We also understand that a custom application needs to be properly maintained and new functionalities need to be added to elevate the software. Our business analysts provide product support, product implementation and training for all of our clients. This is an added value that Konverge offers.
This involves a detailed call or a physical meeting with the client. In this stage, the salesperson requests for more information on the client’s current process. The functionalities of the custom software are evaluated and analyzed against the prospect’s needs. During the meet, customization is also examined and determined if it’s necessary to satisfy those requirements.
speaker_notes Demo 2
The salesperson demonstrates the custom software’s functionalities in more detail. They spend extra time to carefully assess the client’s needs.
border_color Contract Signing and Onboarding
The salesperson sends the contract with the agreed package details and price to the client. Then the onboarding process starts to teach the client how to use the platform properly. This ensures that the custom software’s benefits and features are fully maximized.
An initial call is made where a salesperson introduces our Konverge software solution to the prospective client. They inquire about the company’s current processes and initiate an assessment. This allows us to see if Konverge’s custom software is the right solution for the client.
touch_app Demo 1
The salesperson presents all of the functionalities of the software solution in a demo meeting. In this phase, any questions that the prospect may have are then answered. The salesperson inquires about the software solution’s efficacy during the meeting. This helps them determine if it is the right fit for their business operations.
If the second demo was a success and the client is fully satisfied with the custom software solution, the salesperson then prepares a proposal for the client.
Our report, 5 Things to Know about Building Software is here to guide you through the process of building your software solution.
Our Ebook, The Essential Guide to Custom Software tells you everything you need to know about developing custom software.
Our white paper, "Searching for an Advantage: Best Practices for Search User Interfaces", provides information on how to have a successful search UI.
To learn more about Konverge’s ultimate custom software solutions, please contact us for your free consultation.