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SharePoint Intranet for Marketing Department Collaboration - Heenan Blaikie

sharepoint intranet marketing department heenan blaikie konverge

The Challenge

The marketing department of a major law firm struggled with information silos, a lack of content governance, and limited internal visibility into its campaigns, assets, and documents. Each team operated with its methods, creating inefficiencies and redundancy.

Key pain points included:

  • Centralizing all marketing resources in one digital space
  • Improving internal search and findability of content
  • Standardizing team communication and workflows
  • Establishing clear content ownership and publishing protocols

Poor Search Capabilites

No Standardized Team Communications

No Central Repository of Information

The Solution

Konverge designed and implemented a structured SharePoint intranet site tailored to the marketing team’s specific needs. Following a department-wide assessment, we developed a detailed functional plan and executed the build using mostly out-of-the-box SharePoint capabilities to maintain simplicity and supportability.

The intranet included:

  • Custom-branded home and landing pages
  • Content libraries for marketing assets, reports, proposals, newsletters, and guidelines
  • Dedicated sections for event planning, business development, and media relations


Built-in approval workflows, permission tiers, and editorial calendars

Key Features:

  • Role-based access and site governance
  • Fully searchable content repositories
  • Event management and sponsorship tracking tools
  • PDF and multimedia content integration

Role-Based Permissions

Tracking Tools

File and Content Integration

Business Outcomes

  • Enhanced visibility into campaigns, documents, and team activities
  • Reduced time spent locating key assets and reports
  • Improved content governance and ownership
  • Created a repeatable intranet model for other departments

Why It Matters

Digital transformation isn’t just about client-facing tools; it starts internally. By aligning internal processes and knowledge sharing, organizations gain clarity and consistency in how they present themselves externally.

“This wasn’t just a tech implementation, it was a departmental reset. We helped them structure knowledge, improve access, and build habits that will scale.”

— Sonia Couto, Managing Director, Konverge Digital Solutions

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