Building a SharePoint Intranet to Streamline Internal Communications and Workflows - Cogeco
The Challenge
A growing technology and communications firm faced inefficiencies in how teams shared internal updates, scheduled training, and accessed company-wide resources. Their staff used disjointed tools, outdated directories, and scattered documentation, leading to lost productivity and miscommunication.
They needed a centralized intranet solution that would:
Key pain points included:
- Improve employee communication and access to internal news
- Enable training program registration and approval workflows
- Streamline HR updates, like onboarding and job postings
- Organize internal classified ads and social events
Lack of Employee Communication
Poor Training & Onboarding
No way to Promote Internal Events
The Solution
Konverge developed a fully functional SharePoint 2010 intranet portal tailored to the company’s needs using primarily out-of-the-box features to maintain cost-efficiency and speed.
- Active Directory integration: Seamless user authentication and employee directory
- Modular HR pages: New hire lists, job postings, performance review tracking
- Workflow-enabled forms: For training signups and internal requests
- Internal classifieds: A “CBay” area for peer-to-peer announcements and sales
- Customized home page: Real-time web parts with news, transit, weather, and company stock data
Key Features:
- 15+ automated SharePoint forms with approval workflows
- Internal training sign-up and management module
- Dynamic calendar, announcements, and event scheduling
- Responsive site structure with customized navigation
- Built-in RSS web parts for real-time external content feeds
Dynamic Calendar for Events
RSS Feeds for Real-Time Content
Responsive Site Structure
Business Outcomes
- Reduced internal email clutter through structured communication tools
- Increased transparency for HR and corporate updates
- Faster onboarding and training registration for new employees
- Greater employee engagement through centralized access to all company resources
Why It Matters
Even companies with advanced tech offerings need internal systems that empower their teams. This intranet project demonstrates how thoughtful SharePoint implementations can simplify processes, enhance productivity, and boost employee satisfaction.
“Intranets shouldn’t be static bulletin boards; they should work for your people. This project shows how even a lean SharePoint implementation can create a powerful internal hub.”
— Sonia Couto, Managing Director, Konverge Digital Solutions
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