Revamping an eCommerce Platform for Operational Agility - Creation Ads
The Challenge
A fast-growing apparel retailer was operating two versions of its internal eCommerce management system: one built on ASP.NET MVC, and another on ASP.NET Core with Angular.
The platform supported day-to-day operations like order management, inventory, and fulfillment, but had major constraints:
Key pain points included:
- Fragmented workflows split across two application versions
- Incomplete Shopify integration and limited Amazon API utilization
- Manual processes around fulfillment and inventory reconciliation
- Lack of analytics and automation capabilities to support scale
The client needed to unify and extend its systems into a cohesive platform that could handle increasing operational demands.
Fragmented Workflows
Manual Processes
Lack of Scalability
The Solution
Konverge conducted a full code audit and roadmap analysis before enhancing the modern (V2) platform to consolidate features and add new capabilities:
- Platform unification: Migrated key features from V1 to V2 to retire legacy infrastructure
- API integration: Strengthened Amazon and Shopify integrations for seamless data exchange
- Warehouse & order management: Introduced modules for inventory tracking, cost accounting, and fulfillment sync
- Analytics & reporting: Built dashboards to support business intelligence and performance monitoring
Key Features:
- Centralized product information management (PIM)
- Role-based access with improved security controls
- Multi-scenario order management and shipping logic
- Integration with the supplier warehouse and third-party APIs
- Cloud-ready architecture for scalability and uptime
Role-Based Access
Multi-Scenario Shipping
Integration with 3rd Party APIs
Business Outcomes
- Unified eCommerce operations across channels and systems
- Reduced manual entry and operational errors
- Improved agility in handling order volumes and customer service
- Positioned for future automation and growth in new marketplaces
Why It Matters
Operational efficiency is crucial for multi-channel retailers. This project highlights the need for adaptable, custom-built software to replace brittle legacy systems.
With Konverge’s guidance, the client transformed from a patchwork of tools into a scalable, integrated eCommerce operation ready for the next growth stage.
Let’s Set your Direction
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Let’s Set your Direction
Start Your Growth